Shipping info

Orders ship within 1-3 business days.

 

CANADA

  • Orders valued at less that $40 are shipped by regular mail for a flat rate of $3.00.  This is a non-trackable service and delivery takes 2-21 days depending on location.
  • Orders valued at $40 or more are shipped by Chit Chats Express for a flat rate of $9.50.  This is a trackable service, and delivery is guaranteed in 2-10 business days depending on location. 
  • If you require faster delivery, please contact us.

USA

  • Orders are shipped by USPS First Class Mail for a flat rate of $6.50.  This service is trackable and insured.  Delivery is guaranteed in 3-7 business days (1-2 days to pass through customs and then 2-5 days with USPS First Class Mail).

    INTERNATIONAL DESTINATIONS

    • Orders will be shipped by international airmail for $10.00.  This is a non-trackable service but it has proven to be very reliable.  Please allow 7-21 days for delivery to the UK, Europe, Australia and New Zealand.  For all other countries, please allow 2-5 weeks for delivery.
    • UK residentsPlease be aware that the UK Royal Mail charges an £8 handling fee plus VAT for international packages valued over £15.  
    •  For all other international destinations:  please be aware that your package may be subject to import duties and taxes.  Consult your local postal service for more information.

      

    Guarantee:  if a package sent by regular mail or airmail does not arrive within the time limits outlined, we will be happy to send a replacement or issue a full refund.